COVID-19 Resources for Healthcare Providers

Table of Contents:

Evaluating Patients

ADPH recommends providers use CDC guidance to evaluate patients seeking medical care for COVID-19. Symptoms might include: fever, cough, and/or shortness of breath and may appear 2-14 days after exposure.

If you are a healthcare provider who suspects their patient may have COVID-19, you should:

Complete the online Novel Coronavirus PUI Form.

If you suspect your patient may have COVID-19 you MUST complete this form regardless of where the specimen will be sent for testing per the March 6, 2020 Emergency Rule re: Notifiable Diseases.

You will receive an email confirming receipt of your consultation form.

  • If you are requesting testing by ADPH Bureau of Clinical Laboratories (BCL), the email will also contain instructions for specimen collection and shipping, guidance for hospitalized patients, and patients being discharged home.
  • If you are submitting your specimens to a commercial or clinical laboratory, the email will also contain guidance for hospitalized patients and patients being discharged home. You should contact your preferred laboratory for specimen collection and shipping instructions.

This online automated Novel Coronavirus PUI Form is accessible from all electronic devices, including your Android and Apple devices as well as personal computers, laptops, etc.

Once you have submitted your Novel Coronavirus Testing Request Form, there is no need to call ADPH. However, our 24/7/365 emergency phone number: 1-800-338-8374 is available if necessary.

Providers who send specimens to the BCL should use the BCL Web Portal to assist submitting all test requisitions and to receive test results in a timely manner. To register for or update an existing Web Portal account, using your work email address, please email the following information to Facility name, Facility address, Facility phone number, Facility point of contact.

Providers who are either reporting laboratory results for patients tested by a commercial or clinical laboratory (not tested by the BCL) or reporting deaths among patients with positive results must complete the Novel Coronavirus Report Form.

Laboratories are required to report all negative and positive COVID-19 virus test results electronically (faxes do not count). If not already enrolled, laboratories will need to manually enter test results directly into the surveillance system; contact to enroll staff today.

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ADPH Resources

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Centers for Medicare & Medicaid Services Resources

On March 30, 2020, at President Trump’s direction, the Centers for Medicare & Medicaid Services (CMS) issued an unprecedented array of temporary regulatory waivers and new rules to equip the American healthcare system with maximum flexibility to respond to the 2019 Novel Coronavirus (COVID-19) pandemic. These temporary changes will apply immediately across the entire U.S. healthcare system for the duration of the emergency declaration. This allows hospitals and health systems to deliver services at other locations to make room for COVID-19 patients needing acute care in their main facility. These waivers do not require a request to CMS

For the latest waivers and flexibilities for healthcare providers and facilities, visit the Centers for Medicare & Medicaid Services.

Emergency Alternate Care Sites

ADPH has developed a packet of information including an application to assist healthcare providers in obtaining approval for alternate care sites during the COVID-19 healthcare emergency.

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CDC Resources

See latest updates on Information for Healthcare Professionals.

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Page last updated: April 8, 2020