Contact Us

Bureau of Home and Community Services
Alabama Department of Public Health
The RSA Tower
201 Monroe Street, Suite 1200
Montgomery, Alabama 36104
1-800-225-9770

Bureau Administration

The mission of the Bureau of Home and Community Services is to ensure the delivery of compassionate and effective health care services in the home and community while striving to be consistently responsive and innovative in meeting the changing health care needs of Alabama citizens. Overall management and supervision of the Bureau is provided by the State Home Care Director within the Division of Administration. Other staff in the Division are responsible for compiling financial, budget, statistical, and operational reports for Home Care programs.

Contact: Janice Nix
Phone: (334) 206-7978

Billing and Program Support

The Division of Billing and Program Support provides centralized billing of Home Care services performed by department personnel throughout the state. Through interaction and coordination with county operations, this Division provides technical support for the Horizon automated billing system and ensures the collection of revenue from payers such as Medicare, Medicaid, Health Maintenance Organizations (HMO's), and third party payer sources such as Blue Cross Blue Shield and others.

Contact: Dorothy Hall
Phone: (334) 206-5742
Fax: (334) 206-5719

Compliance

The staff in this Division manage and oversee the compliance function of statewide home care programs to ensure compliance with federal and state regulations, laws and rules, third-party payors requirements, licensing and certification boards, and Departmental and Bureau policies. Work is conducted through data audits, interviews, investigations of complaints of suspected non-compliance, policy formulation, and employee training on compliance performance.

Contact: Glenda Harris, LCSW
Phone: (334) 206-5696
Fax: (334) 206-5721

Budget, Contracts and Personnel

The employees in this Division provide administrative support to all other staff within the Bureau of Home and Community Services. This support includes general clerical assistance; leave, payroll, personnel actions and paperwork; front desk activities; mail; ordering and paying for equipment and supplies; placing work orders; security coordination; contract employee health insurance administration; preparing and monitoring the budget; and fiscal year end close out activities.

This division also manages and oversees the statewide home care contracts process to ensure essential contractual services are obtained, and contracts are properly executed, amended, distributed and monitored for performance and expenditures. In addition, property inventory management and Bureau personnel training coordination are also managed by staff in this division.

Contact: Becky German
(334) 206-5736
Fax: (334) 206-7013

Home Care

The Home Care Division provides professional management and consultation to staff working in the statewide Home Health and Bio-Monitoring programs. The Division is responsible for developing, implementing, and monitoring policies and procedures to assure compliance with all State and federal laws, rules and regulations.

Contact: Mary Sewell
Phone: (334) 206-5782
Fax: (334) 206-5724

Email Bureau of Home and Community Services

Thank you for your inquiry to the Alabama Department of Public Health (ADPH). For your security, please do not include personal identification and/or financial information (such as social security numbers, names and addresses of minors, bank account, and/or credit card numbers).

We make every effort to respond to all inquiries in a timely manner, however, if you need immediate assistance, please call 1-800-252-1818 during regular business hours (Monday through Friday, 8 a.m. - 5 p.m.), excluding state holidays. We look forward to assisting you. To report a public health emergency after normal business hours, weekends or holidays, contact the ADPH Center for Emergency Preparedness (CEP) at 1-866-264-4073.


Page last updated: April 11, 2017